When thinking of intranets, one name might come to mind above all others: SharePoint. With over 200 million users and counting, it’s needless to say that SharePoint is one of the largest intranet ...

You’ll be hard pressed to find an area of business that automation hasn’t touched. From complex financial workflows to everyday HR procedures, more and more organisations are tearing down their ...

When it comes to business processes, you can throw the phrase ‘if it ain’t broke, don’t fix it’ out the window.

Innovation is hard-coded into our DNA. From the Roman-era water mills to the robust iron machines of the industrial revolution, the human race has always found ways to work faster without working ...

As all businesses will know, it costs far less to please a customer than it does to lose them. This may be why over a third of customer service leaders say their top priority in the immediate future ...

Software-as-a-Service (SaaS) adoption is at an all time high, with many businesses increasing their cloud spend year-on-year. And it’s not hard to see why. With cloud-based software, organisations ...

For many financial services institutions, the process of choosing a new intranet is riddled with complexity.