Skip to main content

All articles from Kerensa Johnson

How To Build a SaaS Ticketing System with Workflow Automation Tools

If your customer service team is operating without a SaaS help desk, then your business is missing out on the key features that make delivering a great customer experience a reality.

Kerensa Johnson
Kerensa Johnson Jun 29, 2022
How to Automate HR Processes and Boost Employee Engagement

If you’re still debating whether or not your business should automate HR processes, let us cut to the chase: you absolutely should!

Kerensa Johnson
Kerensa Johnson May 31, 2022
Why Your Intranet Should Be Part of the Continuous Improvement Process

The continuous improvement process is an essential business strategy for operations teams. Without a continuous improvement process in place, businesses risk putting themselves in a state of decline; ...

Kerensa Johnson
Kerensa Johnson May 25, 2022
Why You Should be Modernising and Simplifying Your HR Processes

Human resources teams should be spending their time on tasks that are focussed on – you guessed it – the human element of work. That means long-term HR strategies such as employee engagement and ...

Kerensa Johnson
Kerensa Johnson May 20, 2022
How To Automate Purchase Orders and Save Time Using Your Intranet

If you thought the price of purchase orders was just the product or service that’s being bought, think again.

Kerensa Johnson
Kerensa Johnson Apr 25, 2022
Why Your Intranet is the Best Remote Team Software

If your workforce consists of fully distributed teams, using remote team software to keep everyone on the same page and moving towards the same business goal is essential.

Kerensa Johnson
Kerensa Johnson Feb 21, 2022
5 Essential Features for Using an Intranet for Internal Communications

Getting your internal communications strategy up to standard has never been more important as we head into the new world of hybrid working.

Kerensa Johnson
Kerensa Johnson Feb 15, 2022
Top 5 Internal Communications Tips for Employee Engagement

When researching the best internal communication methods that will enhance employee engagement amongst your teams, it’s essential that you look beyond (way, way beyond) email.

Kerensa Johnson
Kerensa Johnson Jan 19, 2022
Why All In One Intranet Packages Provide the Best Value

Is your intranet package providing as much value to your teams as it should? If productivity levels are stagnating, it might suggest that your chosen intranet solution is in trouble and in need of an ...

Kerensa Johnson
Kerensa Johnson Jan 14, 2022