How To Build a SaaS Help Desk with Workflow Automation Tools
If your customer service team is operating without a SaaS help desk, then your business is missing out on the key features that make delivering a great customer experience a reality.
Your Complete Guide to Automating Workflows for HR
With more HR professionals than ever before working remotely, more and more organisations are looking to HR process automation to boost productivity.
3 Simple Reasons to Automate Your Compliance Workflow
The compliance function has a lot of work to do in the modern organisation. From monitoring all business processes and procedures, to ensuring that the company complies with all legal and ethical ...
How to Automate HR Processes and Boost Employee Engagement
If you’re still debating whether or not your business should automate HR processes, let us cut to the chase: you absolutely should!
Why Your Intranet Should Be Part of the Continuous Improvement Process
The continuous improvement process is an essential business strategy for operations teams. Without a continuous improvement process in place, businesses risk putting themselves in a state of decline; ...
Why You Should be Modernising and Simplifying Your HR Processes
Human resources teams should be spending their time on tasks that are focussed on – you guessed it – the human element of work. That means long-term HR strategies such as employee engagement and ...
3 Simple Ways to Streamline Your HR Procedures
Are your HR procedures as efficient as they could be?
4 Reasons Why Your Intranet Can Be the Best IT Service Desk Software
Help desk software is an essential tool for customer service teams to do their job effectively and meet their ultimate goal – to increase customer satisfaction.
4 Best Practices to Improve Your IT Help Desk Workflow
As organisations get to grips with new employment models triggered by the COVID-19 pandemic, IT help desk workflows need attention.