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How to create an effective business process automation strategy

You’ll be hard pressed to find an area of business that automation hasn’t touched. From complex financial workflows to everyday HR procedures, more and more organisations are tearing down their ...

Claire Rowe
Claire Rowe Dec 10, 2024
8 Business Process Improvement Examples (and How Automation can Help)

When it comes to business processes, you can throw the phrase ‘if it ain’t broke, don’t fix it’ out the window.

Claire Rowe
Claire Rowe Dec 10, 2024
9 change management best practices to improve process implementation

If there is one universal truth it is that everything changes.

Paul Morton
Paul Morton Dec 4, 2024
15 Business Automation Software Tools to Consider in 2025

Innovation is hard-coded into our DNA. From the Roman-era water mills to the robust iron machines of the industrial revolution, the human race has always found ways to work faster without working ...

Claire Rowe
Claire Rowe Nov 25, 2024
How to Create a Customer Portal That Boosts Loyalty and Retention

As all businesses will know, it costs far less to please a customer than it does to lose them. This may be why over a third of customer service leaders say their top priority in the immediate future ...

Claire Rowe
Claire Rowe Nov 4, 2024
On-Premise Intranet Software: 7 Signs SaaS Isn’t the Right Choice

Software-as-a-Service (SaaS) adoption is at an all time high, with many businesses increasing their cloud spend year-on-year. And it’s not hard to see why. With cloud-based software, organisations ...

Claire Rowe
Claire Rowe Oct 29, 2024
How to Choose an On Premise Intranet for Financial Institutions

For many financial services institutions, the process of choosing a new intranet is riddled with complexity.

Claire Rowe
Claire Rowe Oct 25, 2024
A Comparison of 15 of the Top Intranet Platforms

In the late 90s and early 00s, intranet software solutions were nothing more than clunky digital dumping grounds. Eager to make the post out of these platforms, organisations posted thousands upon ...

Claire Rowe
Claire Rowe Sep 30, 2024
7 Ways Healthcare Organisations Can Boost Intranet Compliance

Malicious outsider threats were once a top concern for healthcare IT departments. Now a new threat has taken precedence – and they could be wandering along your patient wards as we speak.

Claire Rowe
Claire Rowe Aug 20, 2024